Some of the best technology updates are the quiet ones that simply make daily work easier, and that is exactly what Dubai Police has achieved with its latest move. Over the past year, the force completed 104 strategic and operational technology projects and introduced Dubai Police AI robots into its everyday operations. It is a genuinely encouraging update, and it shows a steady, thoughtful approach to using technology well.
Lieutenant General Abdulla Khalifa Al Marri, Commander-in-Chief of Dubai Police, reviewed these figures during his annual inspection of the General Department of Artificial Intelligence. He was briefed on performance indicators, digital transformation projects, and the technology systems that support both police operations and public services.
What the Dubai Police AI Robots Actually Do
The Dubai Police AI robots are, more specifically, 36 RPA robots now working across policing and administrative tasks. Their role is simple but valuable:
- Speeding up everyday procedures that used to take longer
- Increasing overall productivity across departments
- Reducing routine, repetitive workloads for staff
- Supporting a wide range of administrative operations
By handling repetitive tasks, these RPA robots free up people to focus on the parts of the job that genuinely need human attention and care.
Digital Services Staying Reliable
Alongside the robots, Dubai Police also reported strong reliability across its digital systems this year:
- Public services recorded a continuity rate of 99.9%
- Technology systems reached a continuity rate of 99.92%
These numbers reflect steady, dependable service, which matters just as much as innovation itself.
A Bigger Plan Behind the Dubai Police AI Robots
Al Marri also reviewed the force’s wider AI transformation plan, which goes beyond the Dubai Police AI robots alone. The plan focuses on:
- Turning data into practical tools that support better decision-making
- Improving response times across police services
- Raising operational efficiency and overall service quality
- Expanding artificial intelligence across police, administrative, and operational functions
This shows a long-term mindset, not just a one-time upgrade, and that patience deserves genuine appreciation.
The Dubai Police AI Platform and Smart Assistant
Another highlight from the review was the Dubai Police AI platform, which supports data analysis, procedure automation, smart solutions, and digital tools for both employees and customers. It is designed to make everyday interactions with the force more efficient and easier to manage.
A smart assistant for Smart Police Stations was also reviewed. This system is built to support police and security services around the clock, through one integrated setup. The goal is simple: faster, more flexible access to services for the public, at any time of day. Alongside the robots, this smart assistant adds another layer of round-the-clock support for Smart Police Stations visitors and staff alike.
Recognition Worth Celebrating
The General Department of Artificial Intelligence, the team behind the Dubai Police AI robots and related systems, has also earned meaningful recognition for its work:
- Seven awards and certificates of recognition for its projects and initiatives
- 29 registered intellectual works credited to the department
These achievements reflect real effort behind the scenes, not just visible robots and platforms, and they deserve a warm mention.
People and Technology, Working Together
Al Marri was clear that technology alone is not the full picture. He highlighted the importance of specialised staff working alongside these systems, noting that advanced technology and human expertise need to grow together as digital tools evolve. He also called for continued focus on readiness, business continuity, and regular improvements to keep services secure and reliable.
He closed by thanking the department’s employees for their work on digital transformation. He encouraged teams to keep expanding the use of the Dubai Police AI robots and related systems across daily operations.
Conclusion
The introduction of Dubai Police AI robots, alongside strong digital reliability and a thoughtful long-term plan, shows a force that values both innovation and steady, dependable service. It is heartening to see technology used not to replace people, but to support them in doing their jobs better.
If your organisation wants guidance on using AI to simplify daily operations the way Dubai Police has, Horizontal8 is here to help. Reach out to Horizontal8 today, and let’s talk about building smarter, steadier systems together.
Frequently Asked Questions
How many AI robots has Dubai Police deployed?Â
Dubai Police has deployed 36 RPA robots across policing and administrative operations.
What tasks do these robots handle?Â
They help speed up procedures, increase productivity, and reduce routine administrative workloads.
What is the Dubai Police AI platform?Â
It is a system that supports data analysis, procedure automation, smart solutions, and digital tools for both employees and customers.
How reliable are Dubai Police’s digital services?Â
Public services recorded a continuity rate of 99.97%, while technology systems reached 99.92 per cent this year.
Are human staff still involved despite the new AI systems?Â
Yes, Dubai Police has emphasised that specialised staff and advanced technology need to work together as digital systems continue to evolve.